Contact Us
We're here to help! Get in touch with our team.
General Support
For general inquiries, account questions, or assistance with the platform.
support@hvacjobscenter.comResponse time: Within 24 hours
Business Inquiries
For partnerships, bulk posting, or enterprise solutions.
business@hvacjobscenter.comResponse time: Within 48 hours
Technical Support
For technical issues, bugs, or payment problems.
tech@hvacjobscenter.comResponse time: Within 4 hours
Legal & Privacy
For privacy requests, data deletion, or legal matters.
privacy@hvacjobscenter.comResponse time: Within 30 days (as required by law)
Frequently Asked Questions
How do I post a job?
Click "Post a Job" in the navigation menu, create an account or log in, fill out the job details, and complete payment. Your job will be live immediately after payment.
How do I edit my job posting?
Log in to your account, go to your Dashboard, find your job posting, and click "Edit". Changes are published immediately.
What is your refund policy?
We offer full refunds within 24 hours of posting if your job hasn't received applications, or if there was a technical error. See our Terms of Service for details.
How long does my job stay active?
Job postings remain active for 30 days by default (or as specified at purchase). You can extend your posting before it expires by contacting support.
How do job seekers apply?
Job seekers apply by clicking "Apply" on your job listing and providing their contact information. Applications are sent directly to the email you provided when posting the job.
Is my data secure?
Yes. We use industry-standard encryption (HTTPS/TLS), secure password hashing, and trusted third-party services (Stripe for payments, Supabase for data storage). We never see your full credit card number. See our Privacy Policy for more information.
Do you verify employers or job seekers?
We review job postings for spam and inappropriate content, but we do not conduct background checks on employers or job seekers. We encourage all users to exercise caution and due diligence.
Can I get a discount for multiple job postings?
Yes! For bulk posting or enterprise solutions, please contact us at business@hvacjobscenter.com.
Please Note: We typically respond within our stated timeframes during business hours (Monday-Friday, 9 AM - 5 PM ET). For urgent technical issues affecting payments or job postings, we prioritize responses.
Mailing Address:
HVAC Jobs Center
[Your Business Address]
[City, State ZIP]